Bonus terms apply - see below
Jili Casino Terms & Conditions
These Terms & Conditions explain the rules that apply when you visit or use Jili Casino, create an account, access gaming services or take part in promotions. Please read them carefully before using the website. By accessing the site or using its services, you acknowledge that you have read, understood and agree to follow these Terms, together with any rules, notices or conditions displayed on the relevant page.
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1. General terms and eligibility
These Terms & Conditions form an agreement between you and the operator of Jili Casino. They apply to the website, associated services, games, account functions, promotions and any other features made available through the platform. Additional rules may apply to particular games, payment methods or promotional offers. Where additional rules apply, they will be presented to you before or during the relevant activity and should be read together with these Terms.
Review contents
You may use Jili Casino only if online gambling is lawful for you in the place where you are located. You are responsible for checking the laws that apply to you before registering or playing. Access may be restricted from certain locations, and Jili Casino may use technical measures to limit access where required by law, regulation or operational policy.
- You must meet the applicable minimum legal age for online gambling in your location.
- You must provide accurate, current and complete information when creating or maintaining an account.
- You must use the services for your own personal purposes and not on behalf of another person.
- You must not use the website if you are prohibited from gambling or if doing so would breach a legal obligation.
- You must not create or use an account while affected by alcohol, medication or any other substance that may impair your judgement.
- You must read and follow the rules displayed for each game, promotion or service before using it.
Jili Casino may refuse registration, restrict access or decline a transaction where this is reasonably necessary for legal, regulatory, security, verification, responsible gambling or fraud-prevention purposes. A decision may be reviewed where appropriate, but access to the services is not guaranteed.
Changes to these Terms
These Terms may be updated from time to time to reflect changes to the services, technology, law, regulation or business practices. The current version will be made available on the website, together with its effective date where appropriate. You should check this page regularly. If you continue to use Jili Casino after updated Terms are published, that use may be treated as acceptance of the revised Terms. If you do not agree with a change, you should stop using the services and follow the available account closure process.
2. Accounts, identity checks and security
Some services require you to register an account. You may only hold and use one personal account unless Jili Casino has expressly approved another arrangement. An account must not be sold, transferred, rented or made available to another person. You are responsible for all activity carried out through your account unless you have promptly reported unauthorised access and the circumstances indicate that you were not responsible.
You must keep your login details confidential and take reasonable steps to protect your device, password and account information. Do not use another person's credentials, share your password or allow another person to play through your account. If you believe that your account has been accessed without permission, notify Jili Casino through the support option provided on the website as soon as possible and change your password where that facility is available.
Verification and account information
Jili Casino may ask you to verify your identity, age, address, payment method, source of funds or other information before or after account access is provided. Verification may be required to comply with applicable obligations, protect the platform, prevent fraud or support responsible gambling. You must provide documents or information that are genuine, current and readable, and must not alter or misrepresent them.
If information cannot be verified, appears inconsistent or is not supplied within a reasonable period, Jili Casino may limit account functions, pause transactions, withhold access to particular services or close the account, subject to applicable law. You must update your account details when they change. Jili Casino may retain relevant records for as long as required for legal, regulatory, security or operational purposes.
Account closure
You may request closure of your account through the support channels made available on the website. Account closure does not remove obligations that arose before closure, including obligations relating to transactions, misuse of the services, verification or these Terms. Where an account is closed or suspended, you must not attempt to create a replacement account without permission.
3. Gaming, payments and promotions
Games are provided for entertainment and are subject to the rules displayed on the platform. You should check the game information, paytable, game instructions and any applicable terms before placing a wager. Outcomes are determined by the relevant game system and recorded in the platform's transaction or gaming records. Subject to applicable law, those records may be used to resolve questions about bets, game results and account activity.
You are responsible for checking each wager before confirming it. A wager may not be changed or cancelled after confirmation except where the relevant game rules, technical process or applicable law permits this. If a technical error, interruption or other malfunction affects a game or transaction, Jili Casino may investigate the issue and take reasonable corrective action. This may include voiding an affected wager or correcting an account entry where permitted.
Deposits and withdrawals
Available payment methods, minimums, processing conditions, fees and verification requirements may vary and will be shown through the website or payment provider. You must use a payment method that belongs to you or that you are authorised to use. Payments must not be made using funds obtained unlawfully or for the purpose of disguising the source of funds.
You should review transaction details before confirming a deposit or withdrawal. A transaction may be delayed, rejected or reversed for reasons including verification, payment-provider requirements, technical issues, suspected fraud, responsible gambling controls or legal obligations. Jili Casino does not control the policies of independent banks, card providers or other payment services, and those providers may apply their own terms or charges.
Promotions, bonuses and rewards
Any promotion, bonus, reward or special offer is subject to its own terms. Those terms may set out eligibility requirements, participation steps, expiry conditions, wagering or play-through requirements, game restrictions, maximum values, withdrawal conditions and other limits. You should read the full promotional terms before opting in or using an offer.
Unless the relevant promotional terms state otherwise, each offer is intended for one person, one account, one household and one permitted payment method. Jili Casino may refuse, withdraw or amend a promotion where there is an error, misuse, suspected manipulation, multiple-account activity or a breach of the offer terms. Promotional benefits may be removed where the applicable rules allow it.
4. Responsible gambling and prohibited conduct
Gambling should be treated as entertainment, not as a way to make money or recover financial losses. Set a budget before playing and never gamble with money needed for rent, bills, food, savings or other essential expenses. Take regular breaks and avoid chasing losses. If gambling stops being enjoyable or begins to affect your finances, relationships, work or wellbeing, stop playing and seek appropriate support.
- Use any available deposit, spending, wagering, session or loss controls before you play.
- Request a break, account restriction or self-exclusion if you need time away from gambling.
- Do not attempt to bypass a responsible gambling restriction by opening another account.
- Speak with a qualified support service, health professional or trusted person if gambling is causing concern.
- Contact Jili Casino through the support options on the website if you need help understanding available controls.
Unacceptable use
You must not misuse the website or interfere with its operation. Prohibited conduct includes fraud, money laundering, identity misuse, collusion, cheating, manipulation of games, exploiting technical errors, using automated tools, introducing malicious code, circumventing security measures, interfering with other users or using the platform for an unlawful purpose.
Jili Casino may investigate suspected breaches and may suspend or close an account, restrict transactions, remove promotional benefits, preserve information or take other reasonable action. Where required, information may be shared with relevant authorities, payment providers or professional advisers. Any action will be taken subject to applicable law and the rights available to you.
5. Privacy, liability and disputes
Privacy and communications
Personal information is handled in accordance with the Jili Casino Privacy Policy and applicable privacy requirements. By using the services, you acknowledge that information may be collected and used for purposes such as account administration, identity verification, payment processing, security, responsible gambling, customer support, legal compliance and service improvement. Marketing communications will be managed in accordance with applicable requirements and available preferences.
Website availability and liability
Jili Casino aims to provide a reliable service but does not guarantee that the website, games or account features will always be available, uninterrupted, secure or free from errors. Access may be affected by maintenance, telecommunications, equipment, software, payment providers, internet services or events outside reasonable control. You are responsible for using suitable devices, software and internet security.
To the extent permitted by law, Jili Casino is not responsible for loss caused by your failure to protect account credentials, your use of an unsupported device or connection, inaccurate information supplied by you, unlawful use of the services, or events outside reasonable control. Nothing in these Terms excludes, restricts or modifies any right, guarantee, warranty or remedy that cannot lawfully be excluded, restricted or modified under applicable Australian law.
Complaints and applicable law
If you have a question or complaint, contact Jili Casino using the support channel displayed on the website. Provide enough information for the matter to be reviewed, including relevant account or transaction details where appropriate. You should not send passwords or unnecessary sensitive information. Jili Casino may request further information and will assess the matter according to its procedures and applicable requirements.
These Terms are intended to operate subject to the laws that apply to the services and to you. Any dispute should first be raised through the available support process so that it can be considered in good faith. If a provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue to apply to the extent permitted by law.
The latest version of these Terms is the version published on the Jili Casino website. By continuing to use the platform after reviewing an updated version, you agree to be bound by the changes. If you do not accept these Terms, do not register, deposit, place wagers or otherwise use the services.
